Otawise (the “Company”) is committed to maintaining strong privacy protections for its users. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your information, so you can make informed decisions when using our services.
- “Site” refers to our website at otawise.ng
- “Service” refers to our business management platform available through the Site
- “We”, “us”, and “our” refer to the Company
- “You” refers to any user of the Site or Service
By accessing or using our Site or Service, you accept this Privacy Policy and consent to the collection, use, and storage of your personal information as outlined here.
1. Information We Collect
We collect both Personal Information and Non-Personal Information:
a. Personal Information
Includes information you voluntarily submit such as:
- Full name
- Company name
- Email address
- Phone number
- Contact details
- Any additional information provided when registering or contacting us
b. Non-Personal Information
Includes technical data that does not identify you personally:
- Browser type and device information
- IP address
- Pages visited, time spent on the Site
- Referring and exit URLs
- Aggregated click data
We may collect this data using cookies or similar tracking technologies to enhance functionality and user experience.
2. How We Use Information
We use your information for the following purposes:
- To provide and improve our Service
- To communicate with you regarding your account, support requests, or enquiries
- To send promotional messages (only with your consent)
- To comply with legal obligations
- To analyse trends and improve user experience
We do not sell, trade, or rent your personal data to third parties for marketing. We may share data with trusted vendors who help us operate the Service, under strict confidentiality agreements.
3. Cookies
We use cookies to:
- Recognise returning users
- Monitor how the Service is used
- Improve the performance and functionality of the Site
You can adjust your browser settings to decline cookies, although doing so may affect functionality.
4. Children’s Privacy
The Site and Service are not intended for users under 13 years of age. We do not knowingly collect information from children. If we discover that a child has submitted data, we will delete it promptly. Please notify us at contact@otawise.ng if you believe a minor has provided us with personal data.
5. How We Protect Your Information
We use industry-standard security measures to protect your information:
- Password protection for accounts
- SSL encryption
- Firewalls and secure servers
Despite these safeguards, no system is completely secure. You acknowledge this risk by using our Service.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing
- Object to certain processing
- Lodge a complaint with the relevant authority
You can unsubscribe from promotional emails by clicking the opt-out link in our messages, or contact us directly at contact@otawise.ng.
7. External Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via email or posted prominently on the Site. Continued use of our Service after such updates indicates your agreement to the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or our data handling practices, please contact:
Email: contact@otawise.ng
